Last updated: February 11, 2026 · Effective immediately upon engagement
By engaging Scaled Roofing ("Company," "we," "us," or "our") for any service — whether through our website at scaledroofing.com, via email, phone, or any signed agreement — you ("Client") confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full.
If you do not agree with any part of these Terms, you must not engage our services or make any payment to us.
Scaled Roofing provides performance-based digital marketing services for roofing companies. These services may include, but are not limited to:
The specific services delivered to each Client are agreed upon prior to engagement. Work begins upon receipt of payment or as otherwise agreed in writing.
Our primary compensation model is performance-based: we charge a commission of 7% of closed deals attributed to our marketing efforts. However, certain services — including but not limited to website builds, ad account setup, design work, and one-time deliverables — may require a flat or milestone-based payment as agreed upon between both parties.
All payments are due in accordance with the agreed payment schedule. Failure to pay on time may result in suspension of services.
All fees paid to Scaled Roofing are strictly non-refundable. This policy applies to all payments, including but not limited to:
Why we have this policy: Every payment made to Scaled Roofing represents compensation for work that has already been completed or is actively in progress. This includes — but is not limited to — hours of strategic planning, creative development, website construction, ad copy, research, and campaign configuration. Once this work is performed, it cannot be "returned." The value has been delivered.
Scaled Roofing's performance-based model already removes significant financial risk from the Client. We work for 60 days without charging management fees — Clients only pay a commission when our work directly results in closed business. This arrangement is a substantial demonstration of our confidence and commitment, and it is the foundation upon which our no-refund policy stands.
To ensure our services perform effectively, the Client agrees to:
Scaled Roofing is not liable for reduced performance caused by Client delays, inaccurate information, insufficient ad spend, or failure to follow up with leads in a timely manner.
All deliverables created by Scaled Roofing — including websites, landing pages, ad creatives, copy, and strategic frameworks — remain the intellectual property of Scaled Roofing until payment is received in full for those deliverables.
Upon full payment, the Client is granted a non-exclusive license to use the delivered materials for their business purposes. Scaled Roofing retains the right to display completed work in its portfolio and marketing materials unless otherwise agreed in writing.
Both parties agree to keep confidential any proprietary business information, strategies, and data shared during the engagement. Scaled Roofing will not share your business data, revenue figures, or lead information with third parties, except as necessary to deliver services (e.g., ad platforms, analytics tools).
Scaled Roofing provides marketing services to generate leads and grow your business, but we cannot guarantee specific results, revenue, or closed deals. Marketing outcomes depend on many external factors including market conditions, competition, ad platform algorithms, and the Client's own sales process.
In no event shall Scaled Roofing's total liability to the Client exceed the total amount paid to Scaled Roofing in the 30 days preceding the claim. We are not liable for any indirect, incidental, consequential, or punitive damages of any kind.
Either party may terminate the engagement with 30 days' written notice. Upon termination:
Scaled Roofing reserves the right to terminate services immediately if the Client breaches these Terms, engages in fraudulent reporting of closed deals, or acts in bad faith.
In the event of a dispute, both parties agree to first attempt resolution through good-faith communication. If a resolution cannot be reached within 30 days, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, conducted in the United States.
These Terms shall be governed by and construed in accordance with the laws of the United States.
Scaled Roofing reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued engagement with our services following any updates constitutes your acceptance of the revised Terms.
We're happy to walk you through anything before you get started. Reach out and we'll respond within one business day.
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